Automatic Call Distribution

Automatic Call Distribution

Automatic call distribution software, also known as an ACD system, routes inbound calls automatically based on rules you have assigned. When combined with IVR and advanced analytics, ESCALABLES’s automated call distribution features make it one of the most affordable and easy-to-use virtual ACD systems available today! Set up automatic call routing rules based on external numbers, call queues, user extensions, time of day, and many more factors. Sign up for a for a free trial today and try the best ACD software for call centers risk-free.
Create Better Experiences with Inbound ACD Software

Give your callers a better experience by routing them to the right agent for their needs the first time. Less transferred calls mean happier callers and agents. Integrate ESCALABLES's inbound ACD system with your CRM and other business tools.

ACD with IVR and Advanced Phone System Features

Customize as many IVR menus and conditional auto call distribution rules as you require. Take advantage of call queuing, automatic callback, advanced analytics and many more phone system features included at no extra cost.

Expect More from Your Call Center ACD System

No other ACD software comes with so many call management features at such an affordable price. Set up automatic call distributions, call queues, IVR, analytics and dashboard and more at an amazing price.